Software Solutions

Software Solutions
PO Box 1080
Riverton, UT  84065

Salt Lake
208-7080

Support
Information

Reinstalling Dial-Up Networking

Print this page and keep it with your Windows CD because you won't be able to access the Internet if you're having trouble with Dial-Up Networking

Note:  You may be required to insert your Windows 95/98 CD while making changes, it's a good idea to have this CD available before beginning this process.

• Close all applications
• Double-Click on My Computer
• Double-Click on Control Panel
• Double-Click on Add/Remove Programs
• Click on Windows Setup tab
• Double-Click on Communications
• Uncheck Dial-Up Networking (You may be asked about removing other applications dependent on Dial-Up Networking, it's OK to remove them)
• Click OK
• Click on Apply
• Double-Click on Communications again
• Check Dial-Up Networking
• Click OK
• Click on Apply (This is where you may be prompted for your Windows 95/98 CD) - It will take a couple of minutes for your computer to copy files
• Click OK

At this time you may be prompted to Restart your Computer.  It is not necessary at this point to do so.

Installing TCP/IP Driver

• From the Control Panel Double-Click on Network
• Check to see if there is a TCP/IP Listed
• If there is a TCP/IP Close all Windows and Restart your Computer and ignore the rest of these steps
• If there's not a TCP/IP
• Click on the Add button
• Click on Protocol
• Click on Add
• Click on Microsoft
• Click on TCP/IP
• Click OK
• Click OK
• Restart your Computer when prompted
• After Windows Restarts you may close any open windows

If you still have problems, please give us a call.

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