SMTP Authentication

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Home About Us Virtual Hosting Spam Filtering Tool Shop Commercial Listings Genealogy Health Links Local Links Misc Links Politics Religion Policies ThingsToDo.com Software Solutions PO Box 1080 Riverton, UT 84065 Salt Lake 208-7080 Support Information	SMTP Authentication What is SMTP Authentication? SMTP is the protocol used to send e-mail across the Internet. Normally, SMTP servers only allow clients within their own domain to relay mail through them. SMTP authentication is a way of allowing people outside of a domain (in our case mail.softsolutions.com) to use our SMTP server when sending e-mail. Instead of allowing anybody to use our SMTP server to send e-mail, you have to log in with a valid username and password before sending mail. Follow the instructions below if you are having trouble sending e-mail, or if it takes your e-mail software several attempts before it sends e-mail. Select your e-mail client from the list below: Outlook Express Outlook 2000 Outlook 2002 (XP) Eudora Netscape Mail Outlook Express Open Outlook Express. Go to Tools \| Accounts... Click on the Mail tab. Click on the Properties button. Click on the Servers tab. Check the box next to My server requires authentication. Click the Settings button. Select Log on using. In the Account name field, type your username (your username is the first section of your e-mail address e.g. fred@softsolutions.com, username=fred). In the Password field, type in your password. Check the box next to Remember password if you would like your password to be saved. Click the OK button. Outlook 2000 Open Outlook. Go to Tools \| Accounts... Click on the Mail tab. Click on the Properties button. Click on the Servers tab. Check the box next to My server requires authentication. Click the Settings button. Select Log on using. In the Account name field, type your username (your username is the first section of your e-mail address e.g. fred@softsolutions.com, username=fred). In the Password field, type in your password. Check the box next to Remember password if you would like your password to be saved. Click the OK button. Outlook 2002 (XP) Open Outlook 2002 (XP). Go to Tools \| E-mail Accounts... Select View or change existing e-mail accounts and click Next. Click the More Settings... button. Click the Outgoing Server tab. Check the box next to My outgoing server (SMTP) requires authentication. Select Log on using. In the User Name field, type your username (your username is the first section of your e-mail address e.g. fred@softsolutions.com, username=fred). In the Password field, type in your password. Check the box next to Remember password if you would like your password to be saved. Click the OK button. Click the Next button. Click Finish. Eudora Open Eudora. Go to Tools \| Options... Click on Sending Mail on the left side column. Check the box next to Allow Authentication. Click OK. Netscape Mail Open Netscape Mail. Go to Edit \| Mail & Newsgroups Account Settings... Click on Outgoing Server (SMTP) on the left side column. Check the box next to Use name and password. In the User Name field, type your username (your username is the first section of your e-mail address e.g. fred@softsolutions.com, username=fred). Click OK. Contact us if you are using a different e-mail client or if you require assistance. Return to Tool Shop Menu